Mermaid Suite Hotel

Excellent location. Minutes from Oxford Circus and Bond Street tube stations. Several restaurants close by and appeared very popular. Good value for money.

Host was excellent. Very friendly. Nothing was too much trouble. The room was massive. We wanted it for 3 of us. It could sleep 6. It had a fridge & small hob. Shower and toilet were in 2 separate on suites. The shower was lovely and warm had strong pressure therefore very relaxing. The place was very clean and all beds were comfortable. It really was quite a luxury. It was also located in a lovely square in Central London with bars downstairs and in the square. When in the room, though only one floor up, it was very quiet at all times. I know this all sounds too good to be true but it was and we felt spoilt. I booked the hotel and I am now very popular. The smallest thing was the stairs. It was one flight but was made good in it was split into 3 separate small stair cases that my 84 year old mother had no problem with. All a brilliant experience. We will be returning. Thank you.

We stayed at the five people room, on the third floor. The location is great. Sattar was very kind and helped us switching the heater on. The installations are clean, the beds were made every day, new towels… The room was big enough for us 5, the mattress were very comfortable. The bathroom was ok. No mold on the ceilings or walls, and there were no water leaks on the shower. There was hot water and no loss of pressure. The temperature in the room could be adapted and we were very well. The stairs were narrow, no lift, but that’s not a problem if you have no mobility problems. The three children and the two adults were very comfortable here. If we come back we will probably repeat.

Bedding and towels were fresh daily, room was spotless. So close to walk to Oxford street but also far enough that we didn’t hear all the traffic. Very close to Bond Street tube station and shops. We have stayed here several times and the hosts are always really happy to help with anything you need.

The hotel was basic but clean , all of it is up stairs with no lift it wouldn't suit anyone with any mobility issues. No breakfast but didn't expect any , the location was excellent in the heart of the West end , Oxford Street was a 2 minute walk . We ate in the Italian restaurant below the hotel the food was very nice and not overpriced considering the location.